Resources & Support

Questions & Answers

Questions & Answers

There are several common questions we hear when assisting new customers. Since these questions present useful knowledge, we’ve gathered them here. If there’s a question we’ve missed, visit the Ask a Question section and we’ll get back to you as soon as possible.

  1. What exactly does Graphics Output do?
  2. What file formats do I need to provide when ordering a product?
  3. What is a proof?
  4. Why do I need to look at a proof if I’ve already given you everything I need to have done?
  5. Do I still need to approve a proof if I bring my work in on disk?
  6. How do I go about getting an estimate from you?
  7. Do you offer a quantity discount?
  8. What type of material should be used for my product?
  9. What type of emboss is right for my project?
  10. How long does it take for you to complete my job?
  1. What exactly does Graphics Output do?

    We are mainly renowned in the printing industry for our industrial OEM decals, overlays, and weather-resistant labels.
    Need something else?
    Graphics Output has the capabilities to provide many other innovative solutions to bring your creativity to life! In addition to industrial printed products, we provide a variety of trade-show graphics, commercial POS system and retail graphics, wall and floor decals, and even vehicle wraps. From initial conception to finished product, and even installation, Graphics Output can be there for you every step of the way.

  2. What file formats do I need to provide when ordering a product?

    If you’re using a Mac, any file from the following programs will work:
    - Adobe Illustrator CS
    - Adobe Photoshop CS
    - Adobe InDesign CS
    - QuarkXPress 6.5

    For PC users, we support these programs:
    - Adobe Illustrator CS2
    - Adobe Photoshop CS2
    - Adobe InDesign CS2
    - CorelDRAW12

    To produce your job in the most cost-effective manner, always provide vector files of your art, such as CDR, AI or EPS files. This way, you’ll avoid art setup fees. Also include font files to ensure a smooth setup process. Providing PMS colors or a physical color sample is also needed if a color must be exactly right.

    We can also work from JPG, TIF, and PDF files, but they may not produce the same quality as other file types. If this is your only option, ask us about it and we’ll help you find the best solution.

  3. What is a proof?

    A proof is the final test before we produce your product. It allows you to review the layout and design digitally or in print, and request necessary changes before we physically create your job. We ask that you approve the proof before we start production.

  4. Why do I need to look at a proof if I’ve already given you everything I need to have done?

    Simply put, humans make mistakes. By reviewing your proof, you can ensure that our team handled every detail exactly how you want it. Misunderstandings and crossed signals happen at every business. This is our way of saving the time and money that mistakes can cost.

  5. Do I still need to approve a proof if I bring my work in on disk?

    It seems unnecessary, right? But a proof is still useful, even when you submit files on a disk. Programs, files and output devices have flaws and create errors, just like humans. Reviewing a final proof ensures your job traveled across formats accurately.

  6. The easiest way to request an estimate is through our Request an Estimate tool, which can be accessed by the link above. Simply complete that form, and we’ll get back to you soon.

    Also, you can always give us a call or stop in, and we’d be glad to talk about your project and provide an estimate.

  7. Do you offer a quantity discount?

    Most jobs do offer a quantity discount. Since setup is the most time-intensive part of any job (and thus expensive), it is easier to run higher amounts at once. Plus, materials get cheaper in larger quantities.

  8. As recommended material will vary on a per-job basis, we suggest talking to our experienced sales staff about the specifications on your product. We will make sure to find the right materials for you, taking any warranty, quality, and budget demands into account. We do have some information on material from our past monthly "jarGOn" newsletters, which can be accessed by the link above.

    To get the best recommendation for material, please contact us by filling out our website contact form or stopping by to see us!

  9. Various emboss styles are used for a variety of membrane overlays.
    To simplify the process of choosing what works best for you, we have created a quick reference guide, which can be accessed by the link above, to explain the differences between embossing styles.

  10. How long does it take for you to complete my job?

    Every job is unique. Therefore, every timeline is different. Basic jobs can be done in less than a week, and more complicated jobs can take up to six weeks. Our average lead time is 14 days for new jobs and 10 days for reprints.

    Tell us when you need your product. We go to great lengths to produce all jobs in a timely manner.